Data Security &
Privacy Protection

How we protect our customers

We understand how important it is to secure your data and protect your employees’ privacy. We go to exceptional lengths to protect your data including using, industry leading security methods and approaches, continious monitoring, and a high availability infrastructure.

Ultra-secure web encryption

Your transmitted data is kept safe using the highest encryption standard available: 256-bit SSL. This is the same technology that banks use to keep your account information safe. All account information you provide, including passwords and personal details, is protected using this technology.

Secure data centers

Our server hosting locations are physically secured, staffed 24 hours a day, 7 days a week, 365 days a year by trained security guards who’ve undergone a thorough auditing process.

Security Protocols

Access to sensitive data is restricted only to authorized personnel performing specific tasks for the client (e.g., customer service). We’ve created policies across our entire organization to ensure that we offer the highest level of security.

In-House Development and Monitoring

Symplefy is built entirely in-house. This means we can keep every aspect of your payroll safe. Our security team reviews every transaction that takes place to ensure that it was properly created. We also benchmark your payroll over time to automatically watch for anything out of the ordinary.

3rd Party Testing

Our site and API are subjected to independent, ongoing penetration testing, security scans, threat detection and greybox assessment by well-respected cyber security firms.

Real-Time Audit Log

We also keep a real-time audit log of all data access and changes made by administrators, customers, employees and our automated system.


Our system spans numerous physical locations, with N+1 or greater redundancy to establish resilience for all components.


We store backups in multiple secure locations and update them throughout the day, every day.


Our technology ensures high availability of your information: 99.9% uptime (with security in mind).

With multiple layers of protection, we have developed security you can count on.